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Commercial Development Manager / Client Services Manager
Recruiter
Douglas Jackson
Location
in Midlands , Midlands
Salary: £30,000-36,000
Reference: DJSG1072
Commercial Development Manager / Client Services Manager / Senior Account Manager ( Contact Centre ), Salary c. £30,000-£36,000, based East Midlands + occasional travel.
Reporting to the Site Operations Manager, you will be responsible for proactively building positive working relationships with both your business clients and the operational teams within the contact centre. Specific duties will also include; responsibility for assisting with client contract negotiations, ensuring client reports are completed accurately and on time, consistently looking to develop further opportunities within existing accounts, assisting sales management with winning new business when required and in effectively managing a team of account managers / executives.
The ideal candidate will be from a Client Services / Account Management / Business Development background, with a 'first-hand' appreciation of commercially focused, contact centre operations. You will also be an accomplished negotiator with the ability to liaise effectively between clients and operational teams and to provide realistic propositions in the pursuit of business development and problem resolution. You will be a confident communicator, including when dealing with clients on a face to face basis and be used to managing the accurate and timely production of client reports / management information.
For more information, please contact: mail@douglas-jackson.com or telephone to speak to a consultant now on: 0845 6209720.Visit us at: http://www.douglas-jackson.com
Douglas Jackson are a specialist recruitment consultancy and executive search company, working specifically within the Executive and skilled Contact Centre, Call Centre and Customer Service recruitment markets.
Reporting to the Site Operations Manager, you will be responsible for proactively building positive working relationships with both your business clients and the operational teams within the contact centre. Specific duties will also include; responsibility for assisting with client contract negotiations, ensuring client reports are completed accurately and on time, consistently looking to develop further opportunities within existing accounts, assisting sales management with winning new business when required and in effectively managing a team of account managers / executives.
The ideal candidate will be from a Client Services / Account Management / Business Development background, with a 'first-hand' appreciation of commercially focused, contact centre operations. You will also be an accomplished negotiator with the ability to liaise effectively between clients and operational teams and to provide realistic propositions in the pursuit of business development and problem resolution. You will be a confident communicator, including when dealing with clients on a face to face basis and be used to managing the accurate and timely production of client reports / management information.
For more information, please contact: mail@douglas-jackson.com or telephone to speak to a consultant now on: 0845 6209720.Visit us at: http://www.douglas-jackson.com
Douglas Jackson are a specialist recruitment consultancy and executive search company, working specifically within the Executive and skilled Contact Centre, Call Centre and Customer Service recruitment markets.
Recruiter:Douglas Jackson
Website: http://www.douglas-jackson.com
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Published at 27-08-2008
Viewed: 953 times
Viewed: 953 times
