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Forecasting Analyst
Recruiter
Call Centre Associates
Location
in West Midlands , Midlands
Salary: £23-28k + excellent benefits
Reference: CCH0212MD
The Company
Excellent opportunity to join this leading organisation with fantastic development and progression for the right candidate. To be considered for this role you will have previous experience within the forecasting environment with a good knowledge of short to long term forecasting.
The Role
Key Accountabilities of the role include:
1. The continuous building, development and maintenance of impact models using statistical techniques.
2. The facilitation of team performance MI
3. Effective communication between departments to ensure future strategic and operational impacts are reviewed and updated
4. Supporting ad-hoc workload and routine deliverable when necessary.
5. Alert senior management to any staffing shortfalls and make recommendations where necessary.
Knowledge and Experience
• Previous experience of working in a contact centre planning environment essential.
• Attention to detail and the ability to meet deadlines
• Excellent analytical skills
• Experience of using a Workforce Planning Tool
• Excellent communication and time management skills
•Good working knowledge of Microsoft applications (Excel)
Process and Timeframes
To register your interest in this exciting opportunity please forward your CV detailing existing remuneration package by e-mail to; myles@callcentreassociates.co.uk
Excellent opportunity to join this leading organisation with fantastic development and progression for the right candidate. To be considered for this role you will have previous experience within the forecasting environment with a good knowledge of short to long term forecasting.
The Role
Key Accountabilities of the role include:
1. The continuous building, development and maintenance of impact models using statistical techniques.
2. The facilitation of team performance MI
3. Effective communication between departments to ensure future strategic and operational impacts are reviewed and updated
4. Supporting ad-hoc workload and routine deliverable when necessary.
5. Alert senior management to any staffing shortfalls and make recommendations where necessary.
Knowledge and Experience
• Previous experience of working in a contact centre planning environment essential.
• Attention to detail and the ability to meet deadlines
• Excellent analytical skills
• Experience of using a Workforce Planning Tool
• Excellent communication and time management skills
•Good working knowledge of Microsoft applications (Excel)
Process and Timeframes
To register your interest in this exciting opportunity please forward your CV detailing existing remuneration package by e-mail to; myles@callcentreassociates.co.uk
Recruiter:Call Centre Associates
Website: http://www.callcentreassociates.co.uk
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Published at 16-09-2008
Viewed: 571 times
Viewed: 571 times
