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THE COMPANY

This organisation is looking for Experienced Outbound Sales Managers to join them during this positive time of growth. If you believe you got what it takes to make a real difference to this business, you can rely on this organisation to give you all the opportunities you need to enjoy a fantastic management career.

There’s no cold calling. This organisation is all about contacting existing customers with carefully selected products and services. They like to tell it straight and tell it great. As one of their leaders, you’ll have the autonomy and responsibility to introduce new ideas and innovative approaches, and to contribute to a best practice culture

THE ROLE

• Lead and develop a high performing, successful outbound sales team of 12 FTE

• Full responsibility for driving team performance through the Contact Centre and increasing the Outbound Telephony performance by developing new sales techniques

• Be able to deliver first class customer service by providing effective and efficient first time customer resolution, delivering value for the customer

• Ensuring full delivery of the Sales performance targets, demonstrating personal commitment to achieve high standards of performance

• Ability to drive Outbound Sales through training and coaching and reaching targets set by the company

• Act as a role model for business, ensuring the team has clarity of the company vision and values, demonstrating these at all times and creating a culture in which the team live the values

• Support and understand change initiatives and ensure people needs are met during any periods of change

KNOWLEDGE AND EXPERIENCE

• Proven operational management experience gained in a results driven commercial contact centre

• Previous experience of working in a fast paced coaching / results driven management environment is essential

• Able to coach, lead and inspire a passion of sales excellence and lead from the front

• Leadership skills are critically important including the ability to build a focused, collaborative, results-oriented work group

• Ability to drive sales volumes from a product perspective whilst balancing this with broader market awareness and an understanding of the need to respond to changes in customer demand

REMUNERATION PACKAGE

• Basic Salary of £22k Per Annum – (OTE Upto £35k)
• Strong Blue-Chip Benefits Package

NEXT STEP

To register your interest in this exciting opportunity please forward your current CV detailing existing remuneration package by email to; robg@callcentreassociates.co.uk or by telephone on 0208 514 7400. Only candidates with suitable experience will be contacted shortly after