This job ad has been posted over 40 days ago...
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1applicant
Account Manager
Recruiter
Call Centre Associates
Location
in London , London
Salary: Basic salary up to £30,000
Reference: CCH2623SM
THE COMPANY
A fantastic and challenging opportunity has arisen with one our prestigious clients for an experienced Account Manager. The purpose of the role will be to proactively manage, retain and develop long-term business relationships with their clients in order to produce a seamless service.
Due to the expansion of this company this is a newly created role and it will be tasked with establishing key client relationships in order to drive greater performance standards, identify additional revenue, increase client satisfaction levels in a more formal and channelled approach.
THE ROLE
The main purpose of this opportunity is to be extremely focused on the Clients needs and being fully aware of the outbound operation
· Lead in the development of long term telemarketing strategies on behalf of the client in consultation with Account Director.
· Be the main point of contact between the client and the organisation on a day to day basis.
· Strategically manage the relationship between the company and its clients to ensure mutual business growth.
· Develop, direct and manage telephone campaigns and related project activity on designated accounts.
· Write and produce creative materials including scripts, pre-call letters, donation forms and follow-up letters.
· Ability to Project Manage multiple campaigns at once.
KNOWLEDGE AND EXPERIENCE
· A minimum of three year’s experience in direct marketing, preferably within the Call Centre environment (preferably Client Servicing).
· A good understanding of all direct marketing techniques including direct marketing, databases and telemarketing.
· Experience of managing staff and motivating teams – specifically project management experience.
· A proven track record in Client Management/Servicing
REMUNERATION AND PACKAGE DETAILS
Basic salary up to £30,000
NEXT STEP
To register your interest in this exciting opportunity please forward your current CV detailing existing remuneration package by email to: sukh@callcentreassociates.co.uk unfortunately only candidates considered suitable will be contacted.
A fantastic and challenging opportunity has arisen with one our prestigious clients for an experienced Account Manager. The purpose of the role will be to proactively manage, retain and develop long-term business relationships with their clients in order to produce a seamless service.
Due to the expansion of this company this is a newly created role and it will be tasked with establishing key client relationships in order to drive greater performance standards, identify additional revenue, increase client satisfaction levels in a more formal and channelled approach.
THE ROLE
The main purpose of this opportunity is to be extremely focused on the Clients needs and being fully aware of the outbound operation
· Lead in the development of long term telemarketing strategies on behalf of the client in consultation with Account Director.
· Be the main point of contact between the client and the organisation on a day to day basis.
· Strategically manage the relationship between the company and its clients to ensure mutual business growth.
· Develop, direct and manage telephone campaigns and related project activity on designated accounts.
· Write and produce creative materials including scripts, pre-call letters, donation forms and follow-up letters.
· Ability to Project Manage multiple campaigns at once.
KNOWLEDGE AND EXPERIENCE
· A minimum of three year’s experience in direct marketing, preferably within the Call Centre environment (preferably Client Servicing).
· A good understanding of all direct marketing techniques including direct marketing, databases and telemarketing.
· Experience of managing staff and motivating teams – specifically project management experience.
· A proven track record in Client Management/Servicing
REMUNERATION AND PACKAGE DETAILS
Basic salary up to £30,000
NEXT STEP
To register your interest in this exciting opportunity please forward your current CV detailing existing remuneration package by email to: sukh@callcentreassociates.co.uk unfortunately only candidates considered suitable will be contacted.
Recruiter:Call Centre Associates
Website: http://www.callcentreassociates.co.uk
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Published at 30-09-2008
Viewed: 490 times
Viewed: 490 times
