Keep in regular contact with people who are off sick

Views - 729

phone-on-stethoscopeIf somebody has phoned in sick, phone them back later in the day to find out how they are getting on.  It shows that you care as a manager, and it is a great technique for reducing absence rates.

It also works well for people who take off a Monday, because of a hangover and then feel they have to take off Tuesday as well to make it look genuine.

25 Mar 2013 - Filed under Jonty's Tips

Views - 729

Liked this article? Why not get our free newsletter.

Comments on: Keep in regular contact with people who are off sick

I’ve always wanted to do this as a policy, however does this not look like the company are checking up and can be deemed as harassment rather than employer care of duty?
MB

Posted by Marcus — 26 Mar @ 7:19 am

Post a comment







Subscribe to the free Call Centre Helper Newsletter
Google Plus page

Genesys - 7 Blueprints CC
Button Adverts
Genesys - 7 Blueprints CC

Latest Jobs
Newsletter
Click here for a FREE SUBSCRIPTION
to Call Centre Helper

free newsletter
Latest news
Directory
Poll
The last time you used an automated phone service (IVR), did it give you a menu option that accurately described your issue?



Popular Pages
Join the Discussion
 
call centre | call centre jobs | presentation | powerpoint templates | business helper