Knowledge management best practices - free White Paper
Over the last decade most organisations have understood the strategic importance of managing and leveraging a wide variety of intellectual assets that are usually found scattered across individuals, departments, documents, and databases.
While various vendors have developed and implemented specialist knowledge management (KM) tools, organisations still face the challenge of selecting and then successfully implementing such a system.
A successful KM implementation should not only impact a critical business process, but should also build the necessary momentum to create a knowledge-driven enterprise — one where KM contributes directly to organisational strategy, productivity, and bottom line. This white paper suggests key best practices to implement a knowledge management system and establish a solid foundation for evolving KM into a sustained organisational practice over time.
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A Best Practice Framework
A KM implementation deserves the same amount of strategic thought, analysis, and detailed planning as any other business software. Organisations often erroneously believe that implementing a KM system is somewhat simpler, easier, and less tangible as compared to other types of applications. This initial assumption is often why new KM implementations do not deliver results or soon get relegated to the back burner.
This white paper applies a three-stage best practices framework to a KM implementation.
http://www.literature-request.co.uk/nGenera/nGenera-knowledge-white-paper.htm
