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	<title>Comments on: Less than a fifth of companies have embraced Twitter for customer service</title>
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	<link>http://www.callcentrehelper.com/less-than-a-fifth-of-comapniese-have-embraced-twitter-for-customer-service-9362.htm</link>
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		<title>By: verygoodservice</title>
		<link>http://www.callcentrehelper.com/less-than-a-fifth-of-comapniese-have-embraced-twitter-for-customer-service-9362.htm/comment-page-1#comment-29112</link>
		<dc:creator>verygoodservice</dc:creator>
		<pubDate>Sun, 14 Mar 2010 23:46:40 +0000</pubDate>
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		<description>We sincerely hope that many more companies will see the benefit of using social media for customer service before too long. It can greatly improve the customer experience</description>
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