Call Centre Life

Call Centre Life – looking at work in UK call centres

Call Centre Jokes – for a bit of light relief

We could all do with a little bit of a laugh from time to time. We have added in a number of funny stories that we have been sent over the past few months.
If you have come across any good call centre jokes please drop us a line and we’ll see if we can publish [...]

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More Call Centre Jokes

Here are a number more call centre jokes that we have been mailed in. If you come across a good one please drop us a line.

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Even more call centre jokes

Just when we thought that working in call centres was getting easier, here are some examples of the kind of calls we’re receiving…

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Humour: How to properly place employees

1. Put 400 bricks in a closed room.
2. Put your new hires in the room and close the door.
3. Leave them alone and come back after 6 hours.
4. Then analyse the situation: as follows

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The Top 50 interview questions and how to handle them

In this article we have asked our panel of experts for the top interview questions. We have also included pointers on how to deal with them.
Also, if you are recruiting for staff you may find that this provides you with a few tricky questions to ask.

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The Top 10 most respected Call Centre People

The votes are in and what a response!
In the end we had a grand total of 1,448 votes cast for a whole variety of characters in our call centre industry.
It’s a real testament to the professionalism of call centres across the board.
Read on to find out who the Top 10 are and to view many of [...]

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Photos from Call Centre Expo

We are back from a couple of exhausting days at Call Centre Expo. It’s been great to meet so many of our friends and supporters.
Here are our photos from the two days…can you spot yourself?

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Winners of the European Call Centre Awards

The overall winner was British Gas in Cardiff

Find out who the other winners are and take a look through our pictures of the event…

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What will the contact centre of the future look like?

We asked researcher Richard Snow for his predictions for what the future will look like in five years’ time. Will it be the same as today, or will it be very different?

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Last chance to name the most respected people in the call centre community?

We are looking to find the most respected people in the world of call centres.
Ann-Marie Stagg, Simon Roncoroni, Keith Wilkinson, Sharon Hull and Cathy Eastwood are just some of the many names listed in the past week.
Have you added your favourite? This is your last chance to let us know the names of the three [...]

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