National Best Practice Seminar – Manchester 353 Filed under - Archived Content 8th November 2012, Manchester THE DETAILS: With over 150 people attending last year’s National Best Practice seminar, this is a must attend event for planners and analysts who want to keep up to date. The seminar includes case studies, workshops and roundtable discussions on topics such as Flexibility, Speech Analytics, Outbound, Planning, Back Office, Accreditation and includes time for networking and to talk to suppliers in the Expo area. Author: Jonty Pearce Published On: 6th Aug 2012 - Last modified: 11th Dec 2017 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter