Nev Attends Call Centre Summit 554 Filed under - Archived Content, Business Systems, Ctalk, Forum Events, Genesys, IFS, Lifesize, Netcall, Oracle, QuickScripts, Rostrvm The latest Call Centre and Customer Services Summit was held on 15th-16th September 2014 at Whittlebury Hall Hotel & Spa in Northamptonshire. Nev Wilshire, star of BBC’s The Call Centre kicked off the keynote session. Seen above posing with the Forum Events team. Ctalk were outlining some recent customer success stories. Oracle were in presence explaining about Customer Engagement in the Cloud. A meeting just about to kick off with mplsystems. I-Net busy in conversation. Netcall help to explain customer engagement. All smiles in the Rostrvm booth. LiveOps discuss social customer service. Kevin O’Connor from Premier Business Audio discusses IVR messages. Intently listening to Interactive Intelligence. Postcode Anywhere demonstrates address lookup. 8×8 Solutions increasing their profile in the UK after the acquisition of VoiceNet. Business Systems run through call recording capabilities. A quiet moment for Aspect. Jordan from QuickScripts poses for the camera. BuzzEasy all suited and booted. The next summit takes place on 20th-21st April 2015 at the Radisson Blu Hotel, London Stanstead. Author: Megan Jones Published On: 17th Sep 2014 - Last modified: 12th Dec 2018 Read more about - Archived Content, Business Systems, Ctalk, Forum Events, Genesys, IFS, Lifesize, Netcall, Oracle, QuickScripts, Rostrvm Related Reports eBook: Five Trendsetters in CX Innovation Report: Customer Experience Horizons 2024 Contact Centre Buyer’s Guide Checklist: Supercharge Customer Experience Teams with AI Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter