New guide to cloud-based contact centre solutions now available 1,143 Filed under - Archived Content, Vonage ContactBabel and NewVoiceMedia have launched a new guide providing insight into cloud-based solutions. The study, called “The Inner Circle Guide to Cloud-Based Contact Centre Solutions”, includes: Why is cloud computing hot? Drivers for cloud-based contact centre solutions Terminology Implementation and use Market landscape Conclusion How NewVoiceMedia can help you Click here to download your free copy. Author: Jo Robinson Published On: 19th Sep 2012 - Last modified: 22nd Mar 2017 Read more about - Archived Content, Vonage Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter