nGenera CIM (formerly Talisma)
Company Name: nGenera CIM (formerly Talisma)
Address: 4 Thames Avenue, Windsor, Berkshire, SL4 1QP
Tel No: 0870 904 1122
Contact Name: Paul Robinson
Contact Email: probinson@ngenera.com
Weblink: www.ngenera.com/cim
Profile: nGenera CIM (formerly Talisma) specialises in providing Online Customer Service solutions that reduce operational costs, increase sales and improve the online customer experience. The nGenera CIM Suite includes Live Chat, email Management and Self Service / Knowledge Management solutions, available on premise or on a hosted deployment. Customers include: AOL, Belkin, Bet365, Bosch, British Army, BSI, Cadbury, Carlson Wagonlit Travel, Digital UK, EDF, EoN, Epson, Ericsson, Icero, John Lewis, Liverpool Direct, Mothercare, Nationwide, NTT Communications, O2, Paddy Power, Pitney Bowes, P&O Ferries, Rank Group, Royal Air Force, SDL, Sharp, Siemens, and Sky Bet
Categories:
- Contact Centre Solutions
- Customer Experience
- Online Customer Service
