nGenera CIM (formerly Talisma)

ngen_cim_logo_1851Company Name: nGenera CIM (formerly Talisma)

Address: 4 Thames Avenue, Windsor, Berkshire, SL4 1QP

Tel No: 0870 904 1122

Contact Name: Paul Robinson

Contact Email: probinson@ngenera.com

Weblink: www.ngenera.com/cim

Profile:   nGenera CIM (formerly Talisma) specialises in providing Online Customer Service solutions that reduce operational costs, increase sales and improve the online customer experience. The nGenera CIM Suite includes Live Chat, email Management and Self Service / Knowledge Management solutions, available on premise or on a hosted deployment. Customers include: AOL, Belkin, Bet365, Bosch, British Army, BSI, Cadbury, Carlson Wagonlit Travel, Digital UK, EDF, EoN, Epson, Ericsson, Icero, John Lewis, Liverpool Direct, Mothercare, Nationwide, NTT Communications, O2, Paddy Power, Pitney Bowes, P&O Ferries, Rank Group, Royal Air Force, SDL, Sharp, Siemens, and Sky Bet

Categories:

  • Contact Centre Solutions
  • Customer Experience
  • Online Customer Service

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21 Sep 2008

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nGenera CIM (formerly Talisma)
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