Nominations open for Contact Centre Awards 139 Filed under - Archived Content The North West Contact Centre Awards are open for nominations. Now in their 9th year, the awards are free to enter and aim to recognise the achievements of individuals, teams and organisations based in the North West region. There are 15 categories to choose from in this year’s awards: Individual Agent of the Year Team Leader of the Year Support Person of the Year Contact Centre Hero of the Year (new) Contact Centre Manager of the Year (under 100 seats) Contact Centre Manager of the Year (over 100 seats) Company Best Implementation of Technology (new) Customer Contact Innovation Award (new) Best Training Programme Best Customer Experience Programme Best Multi-Channel Customer Service (new) Support Team of the Year Frontline Team of the Year Contact Centre of the Year (under 100 seats) Contact Centre of the Year (over 100 seats) The deadline for nominations is midnight on 23rd May 2014. Author: Megan Jones Published On: 16th Apr 2014 - Last modified: 22nd Mar 2017 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter