Photo Muse – Step out of Your Comfort Zone 333 Filed under - Archived Content Here is a great photo of a customer service team pushing themselves outside their comfort zone. Take a look! Isn’t it time your agents did something a little different? After completing their induction, most agents quickly adjust to contact centre life and buckle down in their comfort zone. Even the drama of an unexpected call surge does little to challenge an experienced agent. Yet, if the famous saying by Michael John Bobak “All progress takes place out of the comfort zone” is to be believed, this safe routine could be stopping your agents from reaching their full potential. What’s stopping you? Follow Webhelp UK’s example and lead your agents up Ben Nevis! You may be surprised at what they are capable of! Author: Megan Jones Published On: 24th Jun 2015 - Last modified: 24th Oct 2017 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter