Planning for Outbound & Specialist Certificate

THE DATE: 7th - 8th April 2009
THE ORGANISERS: Professional Planning Forum
THE LOCATION: To be confirmed
THE DETAILS: This course is ideal for dialler/campaign co-ordinators operations.  The Professional Planning Forum give a comprehensive introduction to the planning methods required to efficiently deliver outbound campaign targets. Topics include; planning a new campaign, identifying key measures of success, reviewing the impact of planning the outbound workload on employee motivation/performance and customer satisfaction.  For further details please contact info@planningforum.co.uk

THE WEBLINK: www.planningforum.co.uk