Skype used for personal use

During our webinar “Skype and the Contact Centre” our audience were asked  “Do you personally use Skype?”

Poll answers
Yes – for voice calls    45%
Yes – for video calls    48%
I am planning to     9%
No    24%

Source: Call Centre Helper website webinar poll    Sample size – 192    Date: March 2014

Here is a link to the webinar: Skype and the Contact Centre