Only 8% of Contact Centres Survey Their Employees Monthly Related Articles Monthly Forecasting Excel Spreadsheet Template How to Calculate FTE Requirements On A Monthly Level FTE Calculation For Monthly Volume 100 Great Staff Incentives to Motivate Your Team 468 Filed under - Contact Centre Research, Employee Engagement, Polls It is as little as 8% of contact centres that survey their advisors monthly, with annually or even less often the most selected option in our poll. Poll – “How often do you survey employees?” – answers Annually or less – 56% Six monthly – 18% Quarterly – 18% Monthly – 8% Source: Call Centre Helper webinar: Building Customer Feedback into the Contact Centre Sample size – 95 Date: February 2016 Author: Megan Jones Published On: 27th Apr 2016 - Last modified: 21st Sep 2022 Read more about - Contact Centre Research, Employee Engagement, Polls Recommended Articles Monthly Forecasting Excel Spreadsheet Template How to Calculate FTE Requirements On A Monthly Level FTE Calculation For Monthly Volume 100 Great Staff Incentives to Motivate Your Team Related Reports White Paper: Five Secrets of Top Performing Contact Centres eBook: Measure What Matters - Employee Satisfaction White Paper: How Contact Centres Can Become Employers of Choice eBook: Hit Business Goals, Engage Agents, and Delight Customers Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter