Giving Recognition is the Best Way to Motivate Agents Related Articles Can you Recommend any Games I can use to Motivate my Agents? How to Motivate Staff in 25 Ways Voice Recognition Webinar Recording: How to Gamify Your Contact Centre and Motivate Advisors 2,557 Filed under - Contact Centre Research, Empowering Agents, Motivation, Polls, Reward and Recognition According to our webinar viewers, giving recognition is the best way to motivate agents, with 56% choosing this option. This is a clear majority, considering the next most popular option was empowering agents, which received a much lower 19% of the audience vote. Poll – “What is the best way to motivate agents?” – answers Chocolate 2% Empowerment 19% Cash Rewards 14% Small Thank Yous 9% Recognition 56% Source: Call Centre Helper webinar – 5 ways to tune up your call centre Sample size – 99 Date: May 2014 Author: Jo Robinson Published On: 6th Aug 2014 - Last modified: 28th Jan 2022 Read more about - Contact Centre Research, Empowering Agents, Motivation, Polls, Reward and Recognition Recommended Articles Can you Recommend any Games I can use to Motivate my Agents? How to Motivate Staff in 25 Ways Voice Recognition Webinar Recording: How to Gamify Your Contact Centre and Motivate Advisors Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter