Protocall One
Company Name: Protocall One
Address: Wellington House, Starley Way, Birmingham
Tel No: 0800 881 8130
Contact Name: Faraz Khan
Contact Email: info@pc-1.co.uk
Weblink: www.pc-1.co.uk
Profile: ProtoCall One is UK’s leading contact centre systems integrator and consultancy. We understand complex contact centre technologies and are able to translate them into tangible business returns for our customers.
Our expertise spans multi-channel integration, work force optimisation and performance management, making ProtoCall One the trusted choice to help companies with contact centres realise significant operational savings, increase customer loyalty and improve staff satisfaction.
Whether you need help with improving agent performance, build real-time analysis and dashboards; help in setting up a contact centre from scratch or implement true multi channel capabilities – ProtoCall One has the people, process and technology expertise to help you get ahead and stay ahead.
By partnering with market leading technology vendors Alcatel-Lucent, Genesys, QlikTech, Empirix and Oracle we are able to deliver a broad range of solutions to address your specific business need.
Our clients include BT, Cable & Wireless, NSPCC, Dow Corning and Lloyds TSB Asset Finance.
Categories:
- Consultancy
- Contact Centre Solutions
- Workforce Management
