Protocall One

Company Name: ProtoCall One

Address: The Priory, Stomp Road, Burnham, Buckinghamshire, SL1 7LW

Tel No: 0800 881 8130

Contact Name: Rob Sherwin

Contact Email: info@pc-1.co.uk

Weblink: www.pc-1.co.uk

Profile:  ProtoCall One is a leading provider of innovative contact centre solutions and technology like G-Cloud, the UK’s first and only Genesys Software as a Service offering and Live Manual, a unique web-based support service which helps contact centre managers maximise the use of Genesys software. The company provides new ways for its customers to deliver improved customer communications and service levels with market-leading offerings enabling the delivery of an enhanced customer experience, improved workforce effectiveness, increased customer loyalty, and reduced operational costs. The company is the ‘go-to’ knowledge-base for Genesys, the world’s number one contact centre solution; with experience of over fifty complex global deployments. This assures its customers of world-class solutions and support to help place their businesses ahead of their competitors. 

ProtoCall One’s customers, which include major UK and global organisations, across multiple business sectors, like the NSPCC, Dow Corning and The Metropolitan Police, and its service provider partners like BT and Cable & Wireless Worldwide, depend on it as a reliable and trusted partner for improving business performance. The company supports customers from its offices in the UK, Australia and India. For more information visit www.pc-1.co.uk

Categories:

• Consultancy
• Contact Centre Solutions
• Hosted Solutions
• Multi-channel communications
• SaaS Contact Centre Solutions
• Workforce Management

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