Question: I need a catchy name for a new initiative - any suggestions?
We have a new initiative currently that we have started with the clients, called the Quality Fact File, that needs to be shared with the leaders and agents at the call centre. It mainly revolves around simple tips to improve Quality and the ownership that needs to be taken by each level. However, the title sounds too plain and I wish to have suggestions please on some catchy titles for the same, so that the campaign becomes more visible on the floor.
For example: When we did an initiative on Questioning, we named the caption as JUST ASK, which made it so catchy.
Any recommendations?















How about these?
- Quality Base or Q-Base
- Quality First
- Tips for Excellence
- Quality Guide
These are a bit more off the wall
- Customer First
- Navigator
- Route Finder
- Quality Forge
Comment by Jonty Pearce — 12 Aug 2008 @ 2:00 pm
QUAFF?
Comment by Darren Degiorgio — 13 Aug 2008 @ 3:21 pm
Hey Jonty,
Thanks a bunch for so many reco’s. Well, I had thought bound a few that time, cuz i needed them urgently. I shared the following:
Quality Quest
Rock on Quality
I assure
I believe
MAD CAMPAIGN - [MAKE A DIFFERENCE]
Thanks anyways again…pinaz
Comment by Pinaz — 13 Aug 2008 @ 5:54 pm
sorry boud the spello’s…nearing midnight…hee hee;)
Comment by Pinaz — 13 Aug 2008 @ 5:55 pm
Dear Mr. Darren Degiorgio,
Thanks very much for the reco. Appreciate your value addition.
Best Regards…Pinaz
Comment by Pinaz — 13 Aug 2008 @ 5:57 pm
I need new initiative for call centre in term of quality initiatives.
Comment by Rupa — 14 Aug 2008 @ 9:01 am
How about
Right First Time
The difference
The edge
Comment by Simon — 14 Aug 2008 @ 11:04 am
Quality MATTERS (the capitals are intentional)
Comment by Billy Hamilton — 15 Aug 2008 @ 12:02 pm
Thanks Simon,
I have thought of a few names as above. Thanks for the recommendations.
Comment by Pinaz — 15 Aug 2008 @ 7:43 pm
Thanks Mr. Hamilton for your recommendation. Well, I have thought of a few catchy one’s as follows:
Quality Quest
Rock on Quality
I assure
I believe
MAD CAMPAIGN - [MAKE A DIFFERENCE]
Comment by Pinaz — 15 Aug 2008 @ 7:44 pm