Answers: I need a set of open questions for outbound calling – any ideas?
I have started to work as a call center trainer and would like some ideas on having a set number of opening questions which can be used for outbound calling.
I am working with a travel company, who offer coach trips to the UK and were about to start calling old leads and new ones who have just received their new brochures.
Any tips would be welcomed.
20 Sep 2008 - Filed under Call Centre Answers
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