Comments on: Answers: Multilingual call centres

By: Jam

Jam — Fri, 05 Aug 2011 11:44:12 +0000

Looking for multilingual contact centre to support service enquiries. Need English, French, German, Spanish, japanese, Mandarin. Cost and ease of access key (eg eastern europe) for London HQ Business. Significant UK element (English) also required so dual centred (UK and Overseas) suit.

By: Harry

Harry — Fri, 18 Feb 2011 14:14:59 +0000

Please does anyone know any multilingual call centres in Bonn,or Köln? would greatly appreciate your help.

By: Andrew

Andrew — Tue, 23 Feb 2010 17:35:52 +0000

We host a network of multilingual call centers around the world, catering for all major worldwide languages in mother tongue.

By: Jim Hart

Jim Hart — Mon, 02 Nov 2009 21:31:40 +0000

We run a multilingual contact centre near Leeds with over 50 European native language speakers.
We focus on technology and count IBM, Lexmark and Fujitus amongst our clients.
We have been trading for 5 years and are now on big growth spurt and provide excellent service with highly trained IT sales and customer service staff.

By: James DeFreitas

James DeFreitas — Sat, 05 Sep 2009 14:32:33 +0000

I found CTL Europe in wembley very good for the main euro languages. Nice people to deal with and despite their London location their pricing was attractive.
Good luck, James

By: Christine Ashworth

Christine Ashworth — Fri, 31 Jul 2009 08:38:33 +0000

GSI Commerce in Manchester offers English French Italian German Spanish Dutch and Nordic languages in Manchester.

By: Greg

Greg — Mon, 20 Jul 2009 15:40:14 +0000

Try CallPoint New Europe (www.callpoint-group.com). It’s a leading customer call center in Eastern Europe with operations in Romania and Bulgaria with about 400 positions.

They have operations in 10 languages, they are very strong in EN, FR, DE, ES and IT.

By: Mark Jeffries

Mark Jeffries — Fri, 17 Jul 2009 16:11:34 +0000

Try CTL Europe. Based in London, so have good catchment area, but rates are comparable with other UK centres.

By: hugo

hugo — Mon, 24 Nov 2008 14:56:39 +0000

Do anyone know big customer call centre in Slovakia or Romania

By: Russell Bailey

Russell Bailey — Tue, 21 Oct 2008 13:21:39 +0000

My company offers a 24-7 multilingual helpdesk which has become a huge success not only because of the language skills but also the huge cost savings. The biggest success has been the businesses that have badged it as their company and resold it as there own. This centre is also linked to our UK setup.

Good luck in finding everything you want!!!!!!!!!

Russell