Comments on: Answers: Which are the largest call centres in the UK? http://www.callcentrehelper.com/question-which-are-the-largest-call-centres-in-the-uk-1895.htm The UK's most popular call centre magazine Fri, 10 Feb 2012 18:45:46 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Michael Allen http://www.callcentrehelper.com/question-which-are-the-largest-call-centres-in-the-uk-1895.htm/comment-page-1#comment-18946 Michael Allen Mon, 08 Jun 2009 10:17:21 +0000 http://www.callcentrehelper.com/question-which-are-the-largest-call-centres-in-the-uk-1895.htm#comment-18946 Largest CC in the world is AOL in the Philippines I think. The UK's biggest is harder because of the tendency to classify distibuted contact centres as single sites when they are not. Bank of America in Chester is huge, JD Williams in Manchester is suprisingly big as is Homeserve in Walsall. Largest CC in the world is AOL in the Philippines I think. The UK’s biggest is harder because of the tendency to classify distibuted contact centres as single sites when they are not.

Bank of America in Chester is huge, JD Williams in Manchester is suprisingly big as is Homeserve in Walsall.

]]> By: Rob http://www.callcentrehelper.com/question-which-are-the-largest-call-centres-in-the-uk-1895.htm/comment-page-1#comment-4305 Rob Wed, 22 Oct 2008 17:57:31 +0000 http://www.callcentrehelper.com/question-which-are-the-largest-call-centres-in-the-uk-1895.htm#comment-4305 Are we talking in terms of single site here or a multi-site virtual contact centre? I'd wager that in terms of VCC capacity, NHS Direct is made up of 36 sites across the country of hub and spoke formation-pretty vast! Are we talking in terms of single site here or a multi-site virtual contact centre? I’d wager that in terms of VCC capacity, NHS Direct is made up of 36 sites across the country of hub and spoke formation-pretty vast!

]]> By: jontypearce http://www.callcentrehelper.com/question-which-are-the-largest-call-centres-in-the-uk-1895.htm/comment-page-1#comment-1327 jontypearce Sun, 17 Aug 2008 19:58:39 +0000 http://www.callcentrehelper.com/question-which-are-the-largest-call-centres-in-the-uk-1895.htm#comment-1327 I think that the largest call centres in the UK are Direct Line, Garlands, First Direct, Lloyds TSB and Barclaycard. I think that the largest call centres in the UK are Direct Line, Garlands, First Direct, Lloyds TSB and Barclaycard.

]]> By: Darren Degiorgio http://www.callcentrehelper.com/question-which-are-the-largest-call-centres-in-the-uk-1895.htm/comment-page-1#comment-1257 Darren Degiorgio Wed, 13 Aug 2008 15:37:59 +0000 http://www.callcentrehelper.com/question-which-are-the-largest-call-centres-in-the-uk-1895.htm#comment-1257 RBS Insurance created the World's largest virtual call centre a couple of years ago - Churchill, Direct Line, NIG, UKi, Privilege, etc. I guess as businesses focus on efficiency, larger call centres will reduce in size... RBS Insurance created the World’s largest virtual call centre a couple of years ago – Churchill, Direct Line, NIG, UKi, Privilege, etc.

I guess as businesses focus on efficiency, larger call centres will reduce in size…

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