Question: I am interested in setting up a programme to help promote retention. Any ideas?
I am interested in setting up a degree programme for the employees of my contact centre to help promote retention. I heard that Airmiles had started a similar scheme and wondered if anyone knows whether it or other such schemes have proved successful ? We’re based in Manchester.’

















Define degree programme…
Comment by Chris Roberts — 21 Apr 2009 @ 2:56 am
Incentivised Training using any government funding available, especially for 16-18 year olds. And take advantage of the new part funded government training for team leaders and managers
Comment by Barry — 9 Jul 2009 @ 4:16 pm