Royal Visit for Yorkshire contact centre

The Duke of York visited the Dearne Valley operation of HEROtsc and learned more of the philosophies and innovative training programmes that have seen staff numbers on the site nearly treble in the past eight years.

“A large percentage of that recruitment is among 16 to 24 year olds, where there is great concern nationwide at the high level of unemployment in that age group,” said Chief Executive Officer David Turner.

His Royal Highness visited following an invitation extended by Sunil Kant Munjal, HEROtsc Chairman, during The Duke of York’s Diamond Jubilee visit to India in May 2012.

Today the thriving South Yorkshire centre has over 830 employees working for leading trade names such as Vodafone, E.ON and Office Depot – with an ongoing recruitment and training programme to bring new jobs to the area.

Chief Executive Officer David Turner escorted His Royal Highness around the site and is proud of the company’s UK-wide growth in recent years – in particular the increasing role of the Dearne Valley operation.  “We are well aware of our importance to the community and are delighted that has been recognised by The Duke of York.”

“In difficult economic times, we have managed to grow our business, from long-term strategic partnerships with blue chip clients and bring vital jobs here and across other areas of the UK.”

The official section of the day was inviting HRH to unveil a plaque to commemorate his visit and sign our visitors’ book.  Before exiting, he used his final few minutes to speak with more of our colleagues.  David Turner was delighted at the visit and the response from His Royal Highness.

“The Duke of York had a busy diary on the day – with a number of different engagements in the area,” said David. “The fact that he stayed well over his allotted time and spoke to so many of our people underlines the positive impression they made with him. I was immensely proud of them all.”