Set up a 100% club

Views - 1,080

100-per-cent-dart-Provide a scheme for people who consistently achieve their quality scores.  If somebody achieves their quality scores for 10 days in a row, then give them a certificate.  You could do things like provide some extra holiday for people who consistently get a 100% customer satisfaction score.

11 Feb 2013 - Filed under Jonty's Tips , ,

Views - 1,080

Liked this article? Why not get our free newsletter.

Post a comment







Subscribe to the free Call Centre Helper Newsletter
Google Plus page

LiveOps one view ads
Button Adverts
LiveOps one view ads

Latest Jobs
North East
£55k + Car + Bens
Business Development Manager UK Home base with client travel
MI Analyst Sheffield
Newsletter
Click here for a FREE SUBSCRIPTION
to Call Centre Helper

free newsletter
Latest news
Directory
Poll
What percentage of your operational costs is spent on agent salaries?







Popular Pages
Join the Discussion
 
call centre | call centre jobs | presentation | powerpoint templates | business helper