What you should think about before applying for a new management role

stressed at workAre you feeling drained from doing the same old job, day in, day out? Luckily, Steve Usher is on hand to offer existing and aspiring call centre managers his top ten tips on how to go about clinching that role they’ve always wanted. (more…)

How do I analyse CVs to best effect?

Here, Steve Girdler concludes with a piece on getting the best information out of CVs. (more…)

How do I make my CV really special?

lady looking at pcWelcome to the first in a new series of articles aimed at helping you improve your working life.

Whether you are looking to secure a promotion or blow the whistle on bad working practices, we hope you’ll find Steve Girdler’s “How do I..” editorials both interesting and useful.

And where better to start than right at the beginning? Let Steve guide you through making your CV really special. (more…)

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