http://www.callcentrehelper.com The UK's most popular call centre magazine Thu, 09 Feb 2012 16:47:56 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 http://www.callcentrehelper.com/using-technology-to-reduce-customer-frustration-1579.htm http://www.callcentrehelper.com/using-technology-to-reduce-customer-frustration-1579.htm#comments Wed, 07 May 2008 13:01:24 +0000 jorobinson http://www.callcentrehelper.com/using-technology-to-reduce-customer-frustration-1579.htm http://www.callcentrehelper.com/using-technology-to-reduce-customer-frustration-1579.htm/feed 5