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	<title>Call Centre Helper &#187; humour</title>
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	<link>http://www.callcentrehelper.com</link>
	<description>The UK&#039;s most popular call centre magazine</description>
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		<title>The top 10 call centre ‘oh no’ moments</title>
		<link>http://www.callcentrehelper.com/the-top-10-call-centre-%e2%80%98oh-no%e2%80%99-moments-20459.htm</link>
		<comments>http://www.callcentrehelper.com/the-top-10-call-centre-%e2%80%98oh-no%e2%80%99-moments-20459.htm#comments</comments>
		<pubDate>Wed, 22 Jun 2011 11:20:05 +0000</pubDate>
		<dc:creator>rboynton</dc:creator>
				<category><![CDATA[Call Centre Life]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[humour]]></category>
		<category><![CDATA[Top 10]]></category>

		<guid isPermaLink="false">http://www.callcentrehelper.com/?p=20459</guid>
		<description><![CDATA[Every call centre has its ‘oh no’ moments, when a customer service agent says something insensitive, or gives bad advice.
We polled a number of call centre agents to find out their worst moments.
Matthew Brown takes a light-hearted look at a few classic examples.
1.    The accidental ‘oh no’ moment
“I worked for one of the 118 (directory [...]]]></description>
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		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Council Call Centre goes ghostbusting</title>
		<link>http://www.callcentrehelper.com/council-call-centre-goes-ghostbusting-12111.htm</link>
		<comments>http://www.callcentrehelper.com/council-call-centre-goes-ghostbusting-12111.htm#comments</comments>
		<pubDate>Wed, 11 Aug 2010 11:00:48 +0000</pubDate>
		<dc:creator>jorobinson</dc:creator>
				<category><![CDATA[Call Centre News]]></category>
		<category><![CDATA[humour]]></category>
		<category><![CDATA[jokes]]></category>

		<guid isPermaLink="false">http://www.callcentrehelper.com/?p=12111</guid>
		<description><![CDATA[
A motorist who discovered her car was in a different parking spot when she returned from a shopping trip rang her local council to ask if the car park was haunted.
The query was just one of a number of bizarre phone calls made by members of the public to Sutton Council in south London. Other [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Call Centre Jokes &#8211; for a bit of light relief</title>
		<link>http://www.callcentrehelper.com/call-centre-jokes-146.htm</link>
		<comments>http://www.callcentrehelper.com/call-centre-jokes-146.htm#comments</comments>
		<pubDate>Sat, 23 Jan 2010 14:58:52 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Call Centre Life]]></category>
		<category><![CDATA[humour]]></category>
		<category><![CDATA[jokes]]></category>

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		<description><![CDATA[
We could all do with a little bit of a laugh from time to time. We have added in a number of funny stories that we have been sent over the past few months.
If you have come across any good call centre jokes please drop us a line and we&#8217;ll see if we can publish [...]]]></description>
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		<title>More Call Centre Jokes</title>
		<link>http://www.callcentrehelper.com/more-call-centre-jokes-155.htm</link>
		<comments>http://www.callcentrehelper.com/more-call-centre-jokes-155.htm#comments</comments>
		<pubDate>Sat, 23 Jan 2010 14:56:29 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Call Centre Life]]></category>
		<category><![CDATA[humour]]></category>
		<category><![CDATA[jokes]]></category>

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		<description><![CDATA[
Here are a number more call centre jokes that we have been mailed in.  If you come across a good one please drop us a line.
Surreal joke
Customer: &#8220;I want to get the new Netscape from you people.&#8221;
Tech Support: &#8220;I&#8217;ll need to charge your account $30.&#8221;
Customer: &#8220;What do you mean? I pay for this service.&#8221;
Tech Support: [...]]]></description>
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		<slash:comments>7</slash:comments>
		</item>
		<item>
		<title>Even more call centre jokes</title>
		<link>http://www.callcentrehelper.com/even-more-call-centre-jokes-160.htm</link>
		<comments>http://www.callcentrehelper.com/even-more-call-centre-jokes-160.htm#comments</comments>
		<pubDate>Sat, 23 Jan 2010 14:54:35 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Call Centre Life]]></category>
		<category><![CDATA[humour]]></category>
		<category><![CDATA[jokes]]></category>

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		<description><![CDATA[
Just when we thought that working in call centres was getting easier, here are some examples of the kind of calls we&#8217;re receiving&#8230;
Tech Support: &#8220;I need you to right-click on the Open Desktop.&#8221;
Customer &#8220;Ok.&#8221;
Tech Support: &#8220;Did you get a pop-up menu?&#8221;
Customer: &#8220;No.&#8221;
Tech Support: &#8220;Ok. Right click again. Do you see a pop-up menu?&#8221;
Customer &#8220;No.&#8221;
Tech Support:: [...]]]></description>
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		<slash:comments>48</slash:comments>
		</item>
		<item>
		<title>Humour: How to properly place employees</title>
		<link>http://www.callcentrehelper.com/humour-how-to-properly-place-employees-203.htm</link>
		<comments>http://www.callcentrehelper.com/humour-how-to-properly-place-employees-203.htm#comments</comments>
		<pubDate>Sat, 23 Jan 2010 14:52:05 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Call Centre Life]]></category>
		<category><![CDATA[humour]]></category>

		<guid isPermaLink="false"></guid>
		<description><![CDATA[1. Put 400 bricks in a closed room.
2. Put your new hires in the room and close the door.
3. Leave them alone and come back after 6 hours.
4. Then analyse the situation: as follows

(related (keywords: jokes, humour)

If they are counting the bricks, put them in the Accounting Department.
If they are recounting them, put them in [...]]]></description>
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