http://www.callcentrehelper.com The UK's most popular call centre magazine Thu, 09 Feb 2012 16:47:56 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 http://www.callcentrehelper.com/when-is-the-best-time-to-make-an-outbound-call-25756.htm http://www.callcentrehelper.com/when-is-the-best-time-to-make-an-outbound-call-25756.htm#comments Mon, 12 Dec 2011 09:33:37 +0000 rboynton http://www.callcentrehelper.com/?p=25756 http://www.callcentrehelper.com/when-is-the-best-time-to-make-an-outbound-call-25756.htm/feed 0 http://www.callcentrehelper.com/one-page-overview-of-the-ofcom-regulations-21499.htm http://www.callcentrehelper.com/one-page-overview-of-the-ofcom-regulations-21499.htm#comments Wed, 28 Sep 2011 11:18:01 +0000 rboynton http://www.callcentrehelper.com/?p=21499 http://www.callcentrehelper.com/one-page-overview-of-the-ofcom-regulations-21499.htm/feed 0 http://www.callcentrehelper.com/what-is-your-view-of-the-latest-ofcom-regulations-21834.htm http://www.callcentrehelper.com/what-is-your-view-of-the-latest-ofcom-regulations-21834.htm#comments Wed, 20 Jul 2011 11:20:07 +0000 jorobinson http://www.callcentrehelper.com/?p=21834 http://www.callcentrehelper.com/what-is-your-view-of-the-latest-ofcom-regulations-21834.htm/feed 0 http://www.callcentrehelper.com/automated-outbound-calls-the-good-the-bad-and-the-ugly-15933.htm http://www.callcentrehelper.com/automated-outbound-calls-the-good-the-bad-and-the-ugly-15933.htm#comments Wed, 02 Mar 2011 10:16:34 +0000 jorobinson http://www.callcentrehelper.com/?p=15933 http://www.callcentrehelper.com/automated-outbound-calls-the-good-the-bad-and-the-ugly-15933.htm/feed 3 http://www.callcentrehelper.com/handling-sales-objections-over-the-telephone-12219.htm http://www.callcentrehelper.com/handling-sales-objections-over-the-telephone-12219.htm#comments Wed, 08 Sep 2010 11:18:35 +0000 jorobinson http://www.callcentrehelper.com/?p=12219 http://www.callcentrehelper.com/handling-sales-objections-over-the-telephone-12219.htm/feed 5 http://www.callcentrehelper.com/outbound-dialling-reference-guide-5792.htm http://www.callcentrehelper.com/outbound-dialling-reference-guide-5792.htm#comments Wed, 05 May 2010 10:20:38 +0000 jorobinson http://www.callcentrehelper.com/?p=5792 http://www.callcentrehelper.com/outbound-dialling-reference-guide-5792.htm/feed 1 http://www.callcentrehelper.com/top-tips-for-appointment-setting-10333.htm http://www.callcentrehelper.com/top-tips-for-appointment-setting-10333.htm#comments Wed, 05 May 2010 10:18:49 +0000 jorobinson http://www.callcentrehelper.com/?p=10333 http://www.callcentrehelper.com/top-tips-for-appointment-setting-10333.htm/feed 1 http://www.callcentrehelper.com/using-outbound-calls-to-increase-website-revenues-10157.htm http://www.callcentrehelper.com/using-outbound-calls-to-increase-website-revenues-10157.htm#comments Wed, 05 May 2010 10:16:58 +0000 jorobinson http://www.callcentrehelper.com/?p=10157 http://www.callcentrehelper.com/using-outbound-calls-to-increase-website-revenues-10157.htm/feed 1 http://www.callcentrehelper.com/workforce-management-in-outbound-call-centres-8055.htm http://www.callcentrehelper.com/workforce-management-in-outbound-call-centres-8055.htm#comments Wed, 06 Jan 2010 11:16:35 +0000 jorobinson http://www.callcentrehelper.com/?p=8055 http://www.callcentrehelper.com/workforce-management-in-outbound-call-centres-8055.htm/feed 0 http://www.callcentrehelper.com/outbound-dialling-using-answer-machine-detection-banned-or-not-3760.htm http://www.callcentrehelper.com/outbound-dialling-using-answer-machine-detection-banned-or-not-3760.htm#comments Wed, 10 Jun 2009 11:16:12 +0000 jorobinson http://www.callcentrehelper.com/?p=3760 http://www.callcentrehelper.com/outbound-dialling-using-answer-machine-detection-banned-or-not-3760.htm/feed 2