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	<title>Call Centre Helper &#187; sms</title>
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		<title>SMS Automated Messaging</title>
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		<pubDate>Thu, 20 Mar 2008 11:21:41 +0000</pubDate>
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				<category><![CDATA[Technology]]></category>
		<category><![CDATA[Business Systems]]></category>
		<category><![CDATA[sms]]></category>
		<category><![CDATA[text messaging]]></category>

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Technology Applications: Using text messaging (SMS) to confirm appointments.
The problem
It is estimated that the NHS loses around £800 million every year on missed appointments. This is for a variety of reasons, but one common reason is that people forget that they have an appointment or forget to phone up to cancel or re-arrange.
The problem is [...]]]></description>
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