http://www.callcentrehelper.com The UK's most popular call centre magazine Thu, 09 Feb 2012 16:47:56 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 http://www.callcentrehelper.com/how-to-reduce-agent-time-spent-on-data-entry-25876.htm http://www.callcentrehelper.com/how-to-reduce-agent-time-spent-on-data-entry-25876.htm#comments Wed, 11 Jan 2012 10:18:58 +0000 rboynton http://www.callcentrehelper.com/?p=25876 http://www.callcentrehelper.com/how-to-reduce-agent-time-spent-on-data-entry-25876.htm/feed 0