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	<title>Call Centre Helper &#187; Voice over IP</title>
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		<title>Virtual Call Centre Technology</title>
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		<pubDate>Thu, 01 Dec 2005 23:00:00 +0000</pubDate>
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				<category><![CDATA[Technology]]></category>
		<category><![CDATA[IP]]></category>
		<category><![CDATA[virtual]]></category>
		<category><![CDATA[Voice over IP]]></category>

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		<description><![CDATA[If there is one item of exciting technology that has come about in the past few years it is the introduction of the Virtual Call Centre.
In the second part of our article we explore technology that has driven the virtual call centre.
Virtual Call Centres – Part 2 &#8211; Technology
By Jonty Pearce
In the second part of [...]]]></description>
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