http://www.callcentrehelper.com The UK's most popular call centre magazine Thu, 09 Feb 2012 16:47:56 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 http://www.callcentrehelper.com/what-is-the-best-voice-to-use-for-on-hold-messages-23619.htm http://www.callcentrehelper.com/what-is-the-best-voice-to-use-for-on-hold-messages-23619.htm#comments Wed, 05 Oct 2011 11:22:12 +0000 rboynton http://www.callcentrehelper.com/?p=23619 http://www.callcentrehelper.com/what-is-the-best-voice-to-use-for-on-hold-messages-23619.htm/feed 1 http://www.callcentrehelper.com/what-to-look-for-when-buying-a-speech-analytics-solution-2737.htm http://www.callcentrehelper.com/what-to-look-for-when-buying-a-speech-analytics-solution-2737.htm#comments Wed, 11 Mar 2009 11:18:00 +0000 jorobinson http://www.callcentrehelper.com/what-to-look-for-when-buying-a-speech-analytics-solution-2737.htm http://www.callcentrehelper.com/what-to-look-for-when-buying-a-speech-analytics-solution-2737.htm/feed 0 http://www.callcentrehelper.com/virtual-working-the-technological-implications-127.htm http://www.callcentrehelper.com/virtual-working-the-technological-implications-127.htm#comments Fri, 23 Feb 2007 12:55:05 +0000 admin http://www.callcentrehelper.com/virtual-working-the-technological-implications-127.htm/feed 0