Comments on: Ten tips to improve listening skills on the telephone http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm The UK's most popular call centre magazine Fri, 10 Feb 2012 18:45:46 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: bridgette http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm/comment-page-1#comment-31414 bridgette Wed, 01 Feb 2012 21:15:49 +0000 http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm#comment-31414 Fantastically crafted...The things mentioned in this article are actually obvious but oftenly forgotten by reps. I will use this as reminder to them. Fantastically crafted…The things mentioned in this article are actually obvious but oftenly forgotten by reps. I will use this as reminder to them.

]]> By: Erich http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm/comment-page-1#comment-31332 Erich Wed, 21 Dec 2011 20:29:10 +0000 http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm#comment-31332 I think good listening is a life long learning skill, because emotions usually weaken what I have learned. I think good listening is a life long learning skill, because emotions usually weaken what I have learned.

]]> By: saroyo http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm/comment-page-1#comment-31099 saroyo Fri, 16 Sep 2011 15:07:18 +0000 http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm#comment-31099 Listening is often depicted as a passive form of action. However, it is no less powerful. People who know how, and when, to listen properly can go a long way. I’d even go so far as to say that listening skills development can lead to a wealthier and more successful life! Listening is often depicted as a passive form of action. However, it is no less powerful. People who know how, and when, to listen properly can go a long way. I’d even go so far as to say that listening skills development can lead to a wealthier and more successful life!

]]> By: Karl http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm/comment-page-1#comment-30746 Karl Wed, 06 Apr 2011 14:39:31 +0000 http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm#comment-30746 I just took that quiz posted by karnail. I only got 50% on my first attempt, and considering I have an interview tomorrow to work in a call centre I think my listening skill need an overhaul. Great article. Quiz was --> http://videos.brainfoodextra.com.s3.amazonaws.com/Quiz-1/quiz.html I just took that quiz posted by karnail. I only got 50% on my first attempt, and considering I have an interview tomorrow to work in a call centre I think my listening skill need an overhaul. Great article.

Quiz was –> http://videos.brainfoodextra.com.s3.amazonaws.com/Quiz-1/quiz.html

]]> By: john http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm/comment-page-1#comment-30718 john Wed, 30 Mar 2011 13:28:58 +0000 http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm#comment-30718 Hi, This is one great article. Hi,

This is one great article.

]]> By: karnail http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm/comment-page-1#comment-30691 karnail Thu, 24 Mar 2011 11:37:37 +0000 http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm#comment-30691 Thanks for great reminders of paying attention and listening, and it applies to all jobs not just those in the call centre. The following quiz shows just how shockingly little information we take in during a phone call. I admit I scored only 60% on the first attempt. http://videos.brainfoodextra.com.s3.amazonaws.com/Quiz-1/quiz.html Thanks for great reminders of paying attention and listening, and it applies to all jobs not just those in the call centre.

The following quiz shows just how shockingly little information we take in during a phone call. I admit I scored only 60% on the first attempt.

http://videos.brainfoodextra.com.s3.amazonaws.com/Quiz-1/quiz.html

]]> By: saurabh sundariyal http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm/comment-page-1#comment-30626 saurabh sundariyal Wed, 02 Mar 2011 20:59:19 +0000 http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm#comment-30626 thank you.the tip to keep a pen and paper handy is nice however they are not allowed on the floor :( thank you.the tip to keep a pen and paper handy is nice however they are not allowed on the floor :(

]]> By: ernesto http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm/comment-page-1#comment-30052 ernesto Thu, 07 Oct 2010 01:24:20 +0000 http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm#comment-30052 I hope you can send me some guidelines regarding how to improve inlistening. I hope you can send me some guidelines regarding how to improve inlistening.

]]> By: sanjay http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm/comment-page-1#comment-29789 sanjay Fri, 13 Aug 2010 14:26:57 +0000 http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm#comment-29789 thank you for all the above tips and hope to get more and more of it thank you for all the above tips and hope to get more and more of it

]]> By: RAMYA http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm/comment-page-1#comment-29708 RAMYA Thu, 22 Jul 2010 08:53:31 +0000 http://www.callcentrehelper.com/ten-tips-to-improve-listening-skills-on-the-telephone-1534.htm#comment-29708 THANK YOU FOR USEFULL TIPS. WE WANT MORE TIPS GIVEN BY YOU. THANK YOU FOR USEFULL TIPS. WE WANT MORE TIPS GIVEN BY YOU.

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