Comments on: Ten years on, and still not listening http://www.callcentrehelper.com/ten-years-on-and-still-not-listening-1682.htm The UK's most popular call centre magazine Fri, 10 Feb 2012 18:45:46 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Hold Time on the Rise | Answering Service Blog | American Inbound http://www.callcentrehelper.com/ten-years-on-and-still-not-listening-1682.htm/comment-page-1#comment-400 Hold Time on the Rise | Answering Service Blog | American Inbound Sat, 31 May 2008 18:42:17 +0000 http://www.callcentrehelper.com/ten-years-on-and-still-not-listening-1682.htm#comment-400 [...] Direct link to “Ten years on, and still not listening” Share and Enjoy: These icons link to social bookmarking sites where readers can share and discover new web pages. [...] [...] Direct link to “Ten years on, and still not listening” Share and Enjoy: These icons link to social bookmarking sites where readers can share and discover new web pages. [...]

]]> By: james reeve http://www.callcentrehelper.com/ten-years-on-and-still-not-listening-1682.htm/comment-page-1#comment-381 james reeve Thu, 29 May 2008 11:01:25 +0000 http://www.callcentrehelper.com/ten-years-on-and-still-not-listening-1682.htm#comment-381 Well, why doesn't that doesn't suprise me! Only last night I had to sit through 3 minutes of options before being told by an automated system that I would have to ring another number for my enquiry, then it hung up before I had a chance to write the number down! Well, why doesn’t that doesn’t suprise me!

Only last night I had to sit through 3 minutes of options before being told by an automated system that I would have to ring another number for my enquiry, then it hung up before I had a chance to write the number down!

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