The Quality Challenge 2015, Workshop 1 188 Filed under - Archived Content, The Forum Based around the operational framework for Quality Assessment this exciting 12 month challenge is designed to help you review, challenge and change your approach to assessing Quality within your organisation. THE DATES AND LOCATIONS: 29th January – Leeds 12th February – London THE DESCRIPTION: Based around the operational framework for Quality Assessment this exciting 12 month challenge is designed to help you review, challenge and change your approach to assessing Quality within your organisation, helping you self-assess and shape the future and giving you the opportunity to benchmark against other organisations and expand your professional network and capability. THE ORGANISERS: Quality & Customer Experience Forum THE WEBLINK: http://theforum.social/Membership/ArticleId/3329 Author: Megan Jones Published On: 31st Dec 2014 - Last modified: 30th Jul 2015 Read more about - Archived Content, The Forum Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter