Comments on: The top five uses of speech recognition technology http://www.callcentrehelper.com/the-top-five-uses-of-speech-recognition-technology-1536.htm The UK's most popular call centre magazine Fri, 10 Feb 2012 18:45:46 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Carson http://www.callcentrehelper.com/the-top-five-uses-of-speech-recognition-technology-1536.htm/comment-page-1#comment-24188 Carson Wed, 22 Jul 2009 09:53:23 +0000 http://www.callcentrehelper.com/the-top-five-uses-of-speech-recognition-technology-1536.htm#comment-24188 Wave To Text - powerful English speech recognition software A useful English speech recognition software 'Wave To Text v5.2'. Help you convert your voice to text in real-time, while the program's wizard enables you to convert your Windows Audio WAV files (speech recorded) offline. Wave To Text – powerful English speech recognition software

A useful English speech recognition software ‘Wave To Text v5.2′. Help you convert your voice to text in real-time, while the program’s wizard enables you to convert your Windows Audio WAV files (speech recorded) offline.

]]> By: Chris LaBarbera http://www.callcentrehelper.com/the-top-five-uses-of-speech-recognition-technology-1536.htm/comment-page-1#comment-3901 Chris LaBarbera Sat, 11 Oct 2008 15:10:52 +0000 http://www.callcentrehelper.com/the-top-five-uses-of-speech-recognition-technology-1536.htm#comment-3901 Speech technology has come a long way with the advent of modern architecture and VXML. It is very cost effective to have a customer self service platform that is easy to develop. Nuance is truly leading the industry in their natural speech product. Speech technology has come a long way with the advent of modern architecture and VXML. It is very cost effective to have a customer self service platform that is easy to develop. Nuance is truly leading the industry in their natural speech product.

]]> By: jamesportcullis http://www.callcentrehelper.com/the-top-five-uses-of-speech-recognition-technology-1536.htm/comment-page-1#comment-338 jamesportcullis Wed, 21 May 2008 15:21:19 +0000 http://www.callcentrehelper.com/the-top-five-uses-of-speech-recognition-technology-1536.htm#comment-338 I've never really got on with speech recognition technology. Whether it is my accent (I don't have a very strong one) or it is poor programming I seem to get quite frustrated with voice recognition. Worse still seems to be the "I'm sorry I didn't catch that" or the "Did you say Coventry?" loops that you seem to be caught in. It seems more sensible to ask a question and if there is not a high confidence level to connect you to an agent. I’ve never really got on with speech recognition technology.

Whether it is my accent (I don’t have a very strong one) or it is poor programming I seem to get quite frustrated with voice recognition.

Worse still seems to be the “I’m sorry I didn’t catch that” or the “Did you say Coventry?” loops that you seem to be caught in.

It seems more sensible to ask a question and if there is not a high confidence level to connect you to an agent.

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