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	<title>Comments on: Time to get rid of your IVR (or at least fix it)</title>
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	<link>http://www.callcentrehelper.com/time-to-get-rid-of-your-ivr-2854.htm</link>
	<description>The UK&#039;s most popular call centre magazine</description>
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		<title>By: PRITHA GUHATHAKURTA</title>
		<link>http://www.callcentrehelper.com/time-to-get-rid-of-your-ivr-2854.htm/comment-page-1#comment-29501</link>
		<dc:creator>PRITHA GUHATHAKURTA</dc:creator>
		<pubDate>Fri, 28 May 2010 15:26:53 +0000</pubDate>
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		<description>i would like to start a international bpo or kpo in india i have investors can u help in terms of buiness plans and financial projections with complete ROI year and year basis. if possible i will appreciate any help. 
regards-priyah(jenny)</description>
		<content:encoded><![CDATA[<p>i would like to start a international bpo or kpo in india i have investors can u help in terms of buiness plans and financial projections with complete ROI year and year basis. if possible i will appreciate any help.<br />
regards-priyah(jenny)</p>
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		<title>By: Steve Mitchinson</title>
		<link>http://www.callcentrehelper.com/time-to-get-rid-of-your-ivr-2854.htm/comment-page-1#comment-14942</link>
		<dc:creator>Steve Mitchinson</dc:creator>
		<pubDate>Fri, 01 May 2009 16:12:40 +0000</pubDate>
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		<description>Great article. We do a lot of work with clients to improve the effectiveness of IVR&#039;s and have developed a very effective  IVR effectiveness assessment &amp; audit tool that.  To get a free copy just e-mail us and we will send it to you</description>
		<content:encoded><![CDATA[<p>Great article. We do a lot of work with clients to improve the effectiveness of IVR&#8217;s and have developed a very effective  IVR effectiveness assessment &amp; audit tool that.  To get a free copy just e-mail us and we will send it to you</p>
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