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	<title>Comments on: Top tips for broken processes</title>
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		<title>By: jorobinson</title>
		<link>http://www.callcentrehelper.com/top-tips-for-broken-processes-2881.htm/comment-page-1#comment-28386</link>
		<dc:creator>jorobinson</dc:creator>
		<pubDate>Wed, 30 Sep 2009 09:56:22 +0000</pubDate>
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		<description>Well spotted Iain, this has now been fixed.

Thanks - Jo</description>
		<content:encoded><![CDATA[<p>Well spotted Iain, this has now been fixed.</p>
<p>Thanks &#8211; Jo</p>
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		<title>By: Iain Maciver</title>
		<link>http://www.callcentrehelper.com/top-tips-for-broken-processes-2881.htm/comment-page-1#comment-28383</link>
		<dc:creator>Iain Maciver</dc:creator>
		<pubDate>Tue, 29 Sep 2009 23:29:38 +0000</pubDate>
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		<description>Has no one noticed that the link on the piece on Broken Processes by &quot;Peter Massey, Founder Director, Budd (www.budd-uk.com)&quot; is, in fact, broken?

The URL should be www.budd.uk.com.</description>
		<content:encoded><![CDATA[<p>Has no one noticed that the link on the piece on Broken Processes by &#8220;Peter Massey, Founder Director, Budd (www.budd-uk.com)&#8221; is, in fact, broken?</p>
<p>The URL should be <a href="http://www.budd.uk.com" rel="nofollow">http://www.budd.uk.com</a>.</p>
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