I use the the form and structure of the “sales Funnel Technique” to coach teleconsultants to be able to effectively market insurance risk product. I am also a firm believer that we have to constantly attempt new and exciting methods for increasing sales convertion rates. Are there any other better methods out there?

Where possible allow them to use the product or service you are offering, help them to be as knowlegable and assured.

In order to bolster your telesales conversion rates, ensure that all inbound and/or outbound calls are recorded. The true value of call recording can be seen, when used in tandem with a quality monitoring solution. Evaluation templates can be easily set up, to track performance against training kpi’s and bench marks. This ensures that agents are fully utilizing the sales training they have received and applying the techniqus learnt to the sales call. This will help to maximize conversion rates.