Comments on: What did you want to be when you grew up?

By: Paul

Paul — Thu, 20 Nov 2008 12:22:35 +0000

Excellent article Dave and so true.

I wanted to be a policeman, is that so different from my current role I wonder.

By: Scott Wilton

Scott Wilton — Thu, 20 Nov 2008 09:07:35 +0000

Very Interesting read Dave, When I first met you I never imagined i was in this industry for good, I needed cash and this was an easy option…. The easy!! life of an agent, Now look at me, A senior forecasting and resource planning analyst at a large telecoms company.

I look forweard to my Dip(ed) we might yet work in the same company again

By: Ann Onimous

Ann Onimous — Thu, 30 Oct 2008 15:50:27 +0000

In a way, I did fulfill my dream. I wanted to be a teacher when I grew up. In Quality Assurance, I help do just that. I never would have thought a call center would be where I settled down, but now after over 12 years in the business, I can’t imagine being anywhere else.

Fantastic article!

By: Thelma

Thelma — Thu, 30 Oct 2008 12:23:18 +0000

Your article was very interesting; i smiled all the way to reading about you. After reading about you, i said ‘no wonder’. I supervise a leading African Bank’s Contact Centre.

By: Kath Cole

Kath Cole — Thu, 30 Oct 2008 12:07:18 +0000

How right you are – and we are nearly there too!. I’m just completing a Foundation Degree in Contact Centre Management through University of Central Lancashire, although to progress to full honours I’ll have to finish it off with business management modules.

I never ever thought I would end up studying for a contact centre qualification – who could ever foresee that there would be any?

Didn’t really want to be a ballerina anyway!