White paper: 10 Strategies for Enhanced Web Self Service 120 Filed under - Archived Content, Oracle This White Paper, written by Call Centre Helper, shows organisations how they can solve more customer issues via self-service, improve the accuracy of Question & Answer pages and search facilities – and ultimately please more customers. White Paper: A Call Centre Helper White Paper, sponsored by Oracle Author: Jo Robinson Published On: 26th Apr 2014 - Last modified: 2nd Jan 2020 Read more about - Archived Content, Oracle Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter