White Paper: 10 Strategies for Web Self Service 525 Filed under - Archived Content, Oracle, White Paper The team at Call Centre Helper have written their first White Paper called ’10 Strategies for Enhanced Web Self Service’. Web self-service today is about so much more than just cheap service delivery. It’s about instant customer satisfaction – comparable and sometimes better than a live-agent interaction – and about a rich service experience. This White Paper, sponsored by Oracle, shows organisations how they can: Solve more customer issues via self-service Improve the accuracy of Question & Answer pages and search facilities Please more customers Author: Megan Jones Published On: 2nd Apr 2014 - Last modified: 2nd Jan 2020 Read more about - Archived Content, Oracle, White Paper Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter