White Paper: Guide to Channel Choice for Low Effort Customer Experience 318 Filed under - Archived Content, Puzzel Is there any logic to choosing channels, or is it just a case of providing an ever widening choice? Intelecom believes there is. This White Paper lays out a number of ways in which organisations can improve their channel strategy. White Paper written by: Puzzel Click here to download the White Paper Author: Megan Jones Published On: 16th Feb 2016 - Last modified: 4th Apr 2017 Read more about - Archived Content, Puzzel Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter