White Paper: Seizing the Moments – The Insider’s Guide to Perfecting the Customer Journey 599 Filed under - Archived Content, Lifesize The customer journey is defined by moments, and brands are often defined by how they handle them. Yet a myriad of circumstances undermine the ability to seize these moments. This White Paper shares recommendations to help overcome such challenges. White Paper sponsored by: LiveOps Author: Megan Jones Published On: 13th May 2015 - Last modified: 2nd Jan 2020 Read more about - Archived Content, Lifesize Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter