White Paper: The Guide to Delivering Personalised Service – Salesforce and ContactWorld

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Filed under - Archived Content,

It has become increasingly important to provide exceptional personalised service to your customers.

This White Paper explores how integrating ContactWorld with Salesforce in the cloud can enable real-time routing, solve the omnichannel challenge and bring in self-service IVRs.

White Paper written by: NewVoiceMedia

Author: Megan Jones

Published On: 26th Apr 2016 - Last modified: 2nd Jan 2020
Read more about - Archived Content,

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