White Paper: Why contact centres are moving to the cloud 122 Filed under - Archived Content, Intrado The report, which investigates where the contact centre market is in the cloud adoption curve, also reveals some of the reasons behind why contact centre managers are eager to make the move now. The contact centre market is undertaking a fundamental shift, with more than one in three contact centre managers actively considering a move to the cloud in the near future. White Paper: written by Magnetic North Click here to download the White Paper Author: Jo Robinson Published On: 2nd Mar 2014 - Last modified: 20th Nov 2018 Read more about - Archived Content, Intrado Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter