5 Ways to Supercharge Your Call Center Experience – Webinar Related Articles 7 Signs You Are Stuck in Customer Experience Survival Mode Call Center Metrics: Examples, Tips & Best Practices 30 Customer Experience Trends to Watch Out For How to Build a QA Form for Call Center Monitoring Filed under - Archived Content, Enghouse It’s easier than you think! LIVE WEBINAR: Thursday, March 9th at 1pm EST | 6pm GMT Join Metrigy and Enghouse Interactive for an in-depth look at the practical ways your organization can extend its customer service capabilities to exceed ever-increasing customer expectations. Today’s customers demand that they can: Reach you anytime, anywhere and on any device Engage via their preferred channels, including social media, text, video, and phone Resolve their issues quickly, the first time Metrigy will present the hard data – and case studies – behind these evolving customer expectations. In addition, they will show how industry-leading (and successful ) companies are exceeding expectations by using emerging and existing technologies in innovative ways across their organizations. As a result, they can resolve customer issues quickly and deliver the services that differentiate them in highly competitive markets. Then learn how Enghouse Interactive elevates, engages, and extends your contact center capabilities with the industry’s most comprehensive customer experience (CX) solutions. Enabling you today, while preparing you for tomorrow. Author: Robyn Coppell Published On: 28th Feb 2023 - Last modified: 13th Mar 2023 Read more about - Archived Content, Enghouse Recommended Articles 7 Signs You Are Stuck in Customer Experience Survival Mode Call Center Metrics: Examples, Tips & Best Practices 30 Customer Experience Trends to Watch Out For How to Build a QA Form for Call Center Monitoring Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter