Accelerate Customer Service Improvements – Webinar


THE DATE: Thursday 27 April, 2017 11am

THE LOCATION: Online

THE DESCRIPTION: Customer demands are evolving at a tremendous rate, but how do you grow and strengthen relationships and uncover new opportunities? An outbound communications strategy has become a key success factor for an increasing number of our clients…

Hear from the Managing Director of Direct Travel Team, Jazz Singh, on how their outbound communication strategy and the out-of-the-box feature-rich solution not only boosted the effectiveness of their outbound campaigns by decreasing call connection times and increasing agent talk time, but also how the short set up time for new campaigns delivered lower costs and greater flexibility.

Our webinar will cover:

  • Tactics to improve operational efficiency and boost agent talk time
  • How to set up and manage campaigns fast without any programming
  • How to accelerate your outbound customer communication strategy

There will be plenty of opportunity for Q&A at the end of the session.

THE ORGANISERS: Enghouse Interactive

THE WEBLINK: http://info.enghouseinteractive.com/outboundregistration.html?query=CCH

Published On: 11th Apr 2017 - Last modified: 12th Apr 2017
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